Terms of service
Terms of Service for Visionary
Last Updated: February 5, 2025
These Terms of Service ("Terms") govern your use of the Visionary website (the "Site"), services, and products offered by Visionary ("we," "our," "us"), a company based in Canada. By accessing or using our Site, purchasing our products, or interacting with us in any other way, you agree to comply with and be bound by these Terms, our Privacy Policy, and any other applicable policies.
If you do not agree to these Terms, please do not use our Site or services.
1. Use of the Site
By using the Visionary website, you represent and warrant that you are at least 18 years old or that you have parental or guardian consent to access and use the Site. You agree to use the Site only for lawful purposes and in accordance with these Terms.
- You must not use the Site:
- In any way that violates any applicable federal, provincial, local, or international law or regulation, including the Canadian Consumer Protection Act and Personal Information Protection and Electronic Documents Act (PIPEDA).
- To transmit harmful or malicious software or viruses.
- To engage in any fraudulent, abusive, or harmful activities that may damage the reputation of Visionary or its users.
- To impersonate any person or entity or mislead others about your affiliation with any person or entity.
2. Products and Orders
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Product Availability: All products are subject to availability. We make every effort to ensure that the products listed on our Site are available for purchase, but we cannot guarantee that any particular item will be in stock at the time of your order.
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Pricing: All prices displayed on the Site are in Canadian dollars (CAD) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any pricing errors or mistakes on the Site, even after an order has been placed.
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Order Acceptance: Your order is not considered accepted until we confirm it via email and process the payment. We may refuse or cancel any order at our sole discretion, including in cases of suspected fraud or if the item is out of stock.
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Payment: Payments for products are processed securely via third-party payment providers. By submitting your payment information, you authorize us to charge the full purchase price, including any applicable taxes, shipping fees, and discounts.
3. Shipping and Delivery
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Shipping: We offer various shipping options, and shipping costs will be displayed during checkout. Delivery times may vary based on your location within Canada and internationally. We provide an estimated delivery date upon processing your order.
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Risk of Loss: Title and risk of loss for the products you purchase will pass to you upon our delivery of the product(s) to the carrier. Shipping times are estimates and may be affected by unforeseen circumstances.
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International Shipping: For customers outside of Canada, you are responsible for any customs duties, taxes, or import charges that may apply. Please check with your local customs office for more information before placing an order.
4. Returns and Refunds
Our Return and Refund Policy outlines the conditions under which you can return items and request refunds. By making a purchase on our Site, you agree to comply with the terms and conditions specified in our Return and Refund Policy.
Return Window: Returns are accepted within 14 calendar days from the date you receive your order, as detailed in our Return and Refund Policy.
5. Account Responsibility
If you create an account with Visionary, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
6. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Visionary or its licensors and is protected by Canadian intellectual property laws, including the Copyright Act and Trade-marks Act. You may not use, reproduce, distribute, or create derivative works based on any content on the Site without prior written consent from Visionary.
7. User-Generated Content
By submitting any user-generated content (such as reviews, photos, or comments) to Visionary, you grant us a perpetual, royalty-free, worldwide license to use, display, and distribute your content for promotional and commercial purposes.
You agree that all content you submit is accurate, non-infringing, and does not violate the rights of any third party. We reserve the right to moderate, edit, or remove content at our discretion.
8. Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using the Site, you consent to the practices described in the Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by Canadian law, Visionary, its affiliates, officers, employees, agents, or licensors are not liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption, arising out of or in connection with your use of the Site or products, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Visionary, its affiliates, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your violation of these Terms.
- Your use of the Site and services.
- Any content you submit or transmit via the Site.
- Any breach of intellectual property rights or other rights of third parties.
11. Termination
We reserve the right to suspend or terminate your access to the Site or services at any time, with or without cause, and without notice, including for violations of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts located in Ontario, Canada.
13. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised "Last Updated" date. By continuing to use the Site after such changes are posted, you agree to the modified Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at: